Yes, you can access your domain using both yourdomain.com or www.yourdomain.comWhich version of Microsoft .NET Framework do you support?
We support all versions of Microsoft .NET Framework including v1.1, v2 and v3.5 side-by-side on...Do you support ASP.NET applications that uses code behind?
Yes. You will need to upload the following files to your account, then your code...Can I access my raw log files?
Yes, we provide access to your raw log files so that you can download them and run your own stats...Can I control directory browsing on my site?
Yes, we provide a tool in the control panel (Domain Menu>Web Sites Settings) to allow...Can I specify the default document?
Yes, we provide a tool in the control panel (Domain Menu>Advanced Domain Options>Default...Do you support custom error pages?
Yes, we provide a control panel interface (Domain Menu>Custom Error Pages) to specify a...Do you offer programing or debugging services? Or support custom or third party code?
Custom Code / Programming SupportAlps HOST's support department does not support or handle...Knowing Your Web Server IP
you may find your web server IP by following steps below: Log into HELM Click on "Domains"...Domain Physical Path in Windows 2003 Server
In Windows 2003 server , all the domains and subdomains will have the following format of...How long do i have to wait for my files to refresh when I upload new data?
Updates should be immediate....if you cant see the changes its likely your ISP is caching data....How can list the files in my webspace ?
You can turn on Directory Browsing from Domain Menu>Web Site Settings section of your control...I've uploaded my site but i cant see it?
If you've uploaded the contents of your site but can't see them online, make sure you've...500 Internal Server Error
In Windows hosting, sometimes you may get the error message "500 Internal Server Error" for...Can I test my site on your hosting service before I update my domain\'s name servers?
Yes. We assign every account with a temporary address so you can upload your files and view your...How can I setup my website in WS_FTP?
Follow the steps below to set up your website in Ws_FTP to connect to our ftp server. From the...My Site does not stream FLV videos
Issue When Flash Player movie files that stream external FLV files (Flash videos) are...Web site Hacking and Virus infection
Web site Hacking and virus infection Usually in the following cases the web site has been...How to enable Joomla SEF
1.go to your file manager on websitepanel or Helm control panel(based on your hosting space...