Articles

 I signed up using my own domain and changed my DNS. Why doesn't my domain work?

  SUMMARYThe customer owns an existing domain name and signed up for hosting services as a...

 Can I signup with an international domain name that I already own?

Yes, we can host your international domain name. Use the "I've registered this domain before and...

 What characters can I use in my domain name?

  A domain name can contain the numbers 0-9, the letters a-z and the hyphen character...

 I have a domain name already, can I use it with your hosting service?

Yes, you can use your existing domain name that you already own with Alps HOST hosting services....

 How do I know if a domain name is available?

You can check if the domain name you want is available by using our domain search tool located on...

 When I type my domain name in browser I get 'cannot find server' or 'the page cannot be displayed' message

There are several reasons why you might be getting these error messages, I have listed some...

 What does the term “Registrar Lock” mean?

This is a feature that prevents your domain name from being transferred from us to another...

 I have registered my domain name successfully but why does it still appear to be available in a Whois search?

All recently registered domain names (within last 48 hours) will still shown as available in a...

 How can I check my DNS is working?

  You can check your DNS settings from http://www.checkdns.net/quickcheckdomainf.aspxPlease...

 What is the difference between DNS Transfer and Domain Registrar Transfer

  You can sign up using a domain name that you already own. After successful order...

 I registered a new domain through Alps HOST. Can you send me the login information to the OnlineNIC domain manager?

In general, we do not provide the login information for the OnlineNIC (our Domain Registrar...

 I want to use a domain I already own, but do I have to transfer my domain name to you?

  If you already own a domain name and you wish to use that domain name with a hosting...

 How do I pay for my domain registration renewal fees?

We do not renew domains automatically. Please contact our sales department before your domain...

 Change DNS names

Adding your name servers to Alps HOST\'s servers (Change your domain name servers)After...

 Change Whois information

Changing Whois information is possible for you. You can change admin name, admin email, address...

 Domain Transfer Out of Alps Host

You can transfer out your domain to another registrant else than Alps Host. You should note that...

 How to Register a Domain in Alps Host?

Explanation: Domain name is a unique name for your site, which people use it to find your site...

 How to Transfer Domain to Alps Host?

For the first step of transferring your domain you should check the period domain registration...

 Change IPs for registered NS

It is possible to change IPs of pre- registered NSs. You can send us a ticket and tell the new...