Yes, log files and email messages counted as part of your total disk space.Can I access my domain name with or without the www?
Yes, you can access your domain using both yourdomain.com or www.yourdomain.comCan I access my raw log files?
Yes, we provide access to your raw log files so that you can download them and run your own stats...Can I control directory browsing on my site?
Yes, we provide a tool in the control panel (Domain Menu>Web Sites Settings) to allow...Can I sign up for a web hosting account without a domain name?
No, currently you must specify a domain name when signing up for web hosting services. You can...Can I signup with an international domain name that I already own?
Yes, we can host your international domain name. Use the "I've registered this domain before and...Can I test my site on your hosting service before I update my domain\'s name servers?
Yes. We assign every account with a temporary address so you can upload your files and view...Can I use Enterprise Manager or Query Analyzer to manage my MS SQL 2000 database?
Yes, you can manage your MS SQL 2000 database with Enterprise Manager or Query Analyzer.Do you allow anonymous FTP?
No, we do not support anonymous FTP.Do you force me to place advertisement on my site?
No, we do not place forced advertisement, banners, marks or popups on your site. However, we do...Do you host adult sites?
No, we do not allow adult sitesDo you offer a Money Back Guarantee?
Yes, we offer a 30 day money back guarantee. If for any reason you are not satisfied with our...Do you offer a Money Back Guarantee?
Yes, we offer a 30 day money back guarantee. If for any reason you are not satisfied with our...Do you offer programing or debugging services? Or support custom or third party code?
Custom Code / Programming SupportAlps HOST's support department does not support or handle...Do you offer trial hosting to test Alps HOST service quality?
No, but all of our services can be refunded in the first 30 days of purchaseDo you provide a secure database directory for my Access database files?
Yes, we provide accounts with a special database directory which is configured to disallow direct...Do you support ASP.NET applications that uses code behind?
Yes. You will need to upload the following files to your account, then your code...Do you support custom error pages?
Yes, we provide a control panel interface (Domain Menu>Custom Error Pages) to specify a...How do I know if a domain name is available?
You can check if the domain name you want is available by using our domain search tool located on...How long does it take to get my account setup after I order?
If you are using 2Checkout, we have to wait until 2CO verify your order. It...How to order a Dedicated Server
Through the link guide below you can order new services:...How to order a new plan with a domain belonging to an existing plan
Because existing two different hosting plans with one domain is impposible in dnp control panel,...How to order New Services
You are able to order new services from your client home page through the following steps: 1-...How to Register a Domain in Alps Host?
Explanation: Domain name is a unique name for your site, which people use it to find your site...How to Transfer Domain to Alps Host?
For the first step of transferring your domain you should check the period domain registration...I have a domain name already, can I use it with your hosting service?
Yes, you can use your existing domain name that you already own with Alps...I want to use a domain I already own, but do I have to transfer my domain name to you?
If you already own a domain name and you wish to use that domain name with a hosting account on...SPAM Blocking FAQs
What incoming emails do you block?We block emails from known SPAM sources and open relay...What characters can I use in my domain name?
A domain name can contain the numbers 0-9, the letters a-z and the hyphen character...What form of payment do you accept?
At this time, we accept major credit card payments via 2Checkout. We accept Visa,...What form of payment do you accept?
At this time, we accept major credit card payments via 2Checkout. We accept Visa, MasterCard,...What is Domain Aliasing?
A domain alias is the full domain name that will alias the main hosted domain for an account....Which version of Microsoft .NET Framework do you support?
We support all versions of Microsoft .NET Framework including v1.1, v2 and v3.5 side-by-side on...