With my email client, I can receive email but I cannot seem to send email. What can I do?

SYMPTOMS

When I try send emails I get the error:

The connection to the server has failed. Account: 'your_account', Server:'your_SMTP_server', Protocol:SMTP, Port: 25, Secure(SSL): NO Socket error: 10061, Error Number: 0x800ccc0e

DETAILS

This error usually means that your mail client failed to connect to TCP Port 25 (SMTP port).  The likely cause of this problem are

Your firewall blocks SMTP connection to an Internet Mail Server.  Consult your network administrator for details.
Your Internet Service Provider (ISP) does not allow SMTP connections to an Internet Mail Server.  You will need to configure your mail client to use your ISP's SMTP server.  Consult your ISP's technical support or FAQs regarding SMTP usage.

Was this answer helpful?

 Print this Article

Also Read

Is there a limit to the number of email I can send?

Yes,  There is a limit on the number of mail you can send from our server using sendmail....

How do I apply rules to my messages in Outlook?

Rules help to keep e-mail organized by automatically performing actions on messages as they...

How do I keep email from Alps HOST out of my Hotmail Junk folder?

Hotmail spam filters can filter out email sent from Alps HOSTif the security level is set high....

How to set up email with Outlook 2002?

Follow the steps below to set up Outlook 2002 to retrieve email from our mail server. From the...

What is Email Forwarding?

Email forwarding (also known as Email Alias) allows you to create a unique email account which...