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 What is FTP?

FTP, or File Transfer Protocol, is a standard method of transferring files over the Internet from...

 What Are Some Recommended FTP Programs?

You can use any FTP program you like, but we recommend Cute FTP, WS FTP or Smart FTP for Windows.

 Is There Another Way To Use FTP Without A Special Utility?

Yes. If you're using Windows, you can use Internet Explorer as your FTP Client: Open your...

 How long do i have to wait for my files to refresh when I upload new data?

Updates should be immediate....if you cant see the changes its likely your ISP is caching data....

 I've uploaded my site but i cant see it?

  If you've uploaded the contents of your site but can't see them online, make sure you've...

 How Do I Configure My FTP Client?

To set up your FTP client to work with your plan: 1. Set your FTP client to connect to host...

 Do you allow anonymous FTP?

No, we do not support anonymous FTP.

 How can I setup my website in WS_FTP?

Follow the steps below to set up your website in Ws_FTP to connect to our ftp server. From the...